1. Why 2016 will be the year businesses invest in 'cybershoring'

    Robotic enterprise process automation is radically altering the business case dynamics for outsourcing. The theme of this year’s World Economic Forum was the ‘Fourth Industrial Revolution’ with a focus on how global businesses can harness big data and use automation software to streamline operations and grow. The adoption of RPA which eliminates manual effort across business and IT processes, is transforming the face of business operations. It’s spurring an industrial revolution in the back office, replacing unnecessary manual activities and re-imagining processes to drive continual improvement and efficiency. 

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