1. UK CIOs lament lack of IT support for cloud services

    Research from ElasticHosts suggests most cloud users are unhappy with the level of tech support they receive from their providers. Moving to the cloud has left three out of four users feeling dissatisfied with the level of service and support they receive, research claims. According to a poll of 200 UK CIOs, commissioned by cloud hosting provider ElasticHosts, 93% are now using off-premise technologies, but 75% feel making the move has forced them to make sacrifices in service and support.

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