1. Cognitive technology and the automation of everything

    The automation of knowledge work has the potential to drastically change business by creating a new class of “digital labor." Automating key aspects of highly skilled knowledge work is primed to become one of the most disruptive forces since the Industrial Revolution. And the cost saving opportunity that cognitive-powered RPA (Robotic Process Automation) introduces can be enormous — in some cases cutting up to 75 percent. By not having to constantly retrain an entire workforce or hire more people, a company frees up assets.

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