Also written by Stephanie Overby:
Opportunities and risks in 5 global outsourcing locations
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IT outsourcing customers cling to cost-savings mindset

CIO.com

IT leaders continue to focus on cost containment with their IT service deals, but in today’s business environment companies will have to spend money to save money  and also deliver the new capabilities their enterprises expect from IT, whether that means migrating applications to the cloud, introducing new automation or robotic capabilities, or partnering with IT service providers to deliver business outcomes.