Also written by Chris Doig:
Buying the best BPM for your needs
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Knowing when it's time to replace your aging enterprise software

CIO.com

Given the rate of change in business today, there will come a point at which the existing collection of systems just can’t accommodate the organization’s needs. The first step in answering the “keep or replace” question is to create a comprehensive list of requirements. Since ERP is being considered, this will run into thousands of requirements.