Also written by Steve Mezak:
How to detect if you’re in a relationship with the wrong software outsourcing company
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Outsourcing the slow speed with two-speed IT

Companies struggle to maintain proper support of their complex internal applications needed to run the business while embarking on a digital transformation at the same time, because the skills required to maintain stability of legacy apps are different than those needed to deliver new and rapidly changing customer-facing technical solutions. IT departments are forced to reinvent themselves by adopting a two-speed IT architecture where, some strategically use outsourcing to help implement one or the other and sometimes both speeds.