Also categorized in Sourcing : ITO:
Using technology to re-invent business process services
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Outsourcing and Contingent Labor: CIOs look beyond cost savings towards gaining skills and flexibility

CIO.com

As IT organizations transform rapidly to a digital model through the use of cloud and Big Data, the practice of outsourcing is shifting, too. The organizations that succeed most with outsourcing are those that figure out how to blend the foundational efforts of running systems and creating platforms for innovative and creative work — that not only keeps costs down but also enables top-line results.