Also categorized in Sourcing : ITO:
Using technology to re-invent business process services
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How to benchmark your IT outsourcing vendor management skills

CIO.com

In the attempt to keep up with the pace of technology and business change today, most IT organizations are relying on a variety of external vendors. But orchestrating a mix of IT traditional providers, offshore outsourcing firms, and new cloud computing suppliers while keeping up with business demands requires a robust vendor management and governance practice.