Also written by Brand Post:
Disruptive Innovators: Ready, Set, Go!
x hide permanently

The Future of IT Service Management in a World of Digital Transformation

Digital transformation is on top of every CIO’s agenda these days. However, the increasing level of complexity that accompanies the fast-paced, cloud-based world of digital requires going back to basics — that is, implementing a solid, modernized IT service management strategy (ITSM), in order to make sure that digital transformation coincides with operational excellence, customer satisfaction and IT agility.