Also categorized in Sourcing : ITO:
Customer Awareness and Adoption of Managed Services Trending Upward, New CompTIA Research Reveals
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Transform your IT from cash-eater to profit-maker with managed IT as a service

CIO.com

The vast majority of cloud migration programs supporting IT transformation rarely end up with the promised business benefits. These scattered initiatives, decided in the CIO’s office, are often disconnected from any basic business strategy. Who can objectively pretend that leveraging the cloud to cut IT costs and streamline IT operations is enough to help the business become an innovation champion, prevent market share erosion or stop customer churn? These are actually the challenges.