Also categorized in ERP/Value Assurance:
The Secret to IT Business Alignment
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Why ERP Systems Struggle to Deliver Business Value

cioinsight.com

By Ralph Billington Enterprise Resource Planning projects are notorious for failing to deliver anticipated business value. The lack of results is driven in large part by skewed business cases without any link between activity and value delivered to the business. This leads to a situation where all the value levers that are discussed at the conceptual stage of a project are forgotten when the teams involved execute the contract and manage the project.