1. Articles from ComputerWeekly.com

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    1. UK CIOs lament lack of IT support for cloud services

      Research from ElasticHosts suggests most cloud users are unhappy with the level of tech support they receive from their providers. Moving to the cloud has left three out of four users feeling dissatisfied with the level of service and support they receive, research claims. According to a poll of 200 UK CIOs, commissioned by cloud hosting provider ElasticHosts, 93% are now using off-premise technologies, but 75% feel making the move has forced them to make sacrifices in service and support.

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    2. Application modernisation remains a top CIO priority

      Targeting legacy is a key focus for IT departments as they shift more applications onto the cloud. Modernising core business applications is among the top five priorities for IT departments, a recent study from Gartner has found. The analyst reported that modernisation and digital transformation projects would help fuel a 7.5% growth in enterprise application spending. "The majority of spending is going towards modernising, functionally expanding or substituting long-standing business and office applications with cloud-based software-as-a-service," said Bianca Granetto, research director at Gartner.

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    3. China distorts smartphone market as sales slow

      Smartphone sales have slowed, according to Gartner’s latest market share data. Gartner said Apple has been gaining on rival Samsung. Despite the launch of new S6 models, Samsung's premium phones continued to be challenged by Apple's large-screen iPhones. Samsung’s market share declined by 4.3 percentage points in the second quarter of 2015 compared with 2Q14, while Apple recorded strong iPhone replacements in both emerging and mature markets, particularly in China.

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    4. Netflix shuts down final datacentre to go all-in on public cloud

      Netflix is gearing up for the closure of its final data center, as it makes good on its earlier pledge to move more of its IT infrastructure to the public cloud. “For our streaming business, we’ve been 100% cloud-based for customer-facing systems for some time now, and are planning to completely retire our data centers later this summer,” Netflix said in an email.

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    5. IT budgets squashed by 20% currency price hike

      Analyst Gartner has urged CIOs to reassess their budget plans to take account of a 20% increase in the price of dollar-based IT products for 2015 and beyond. With CIOs preparing to plan their 2016 IT budgets, Gartner warned that prices of servers and software from US suppliers would rise in line with the strong US dollar. The price hike could curb IT strategies that require spending money with US IT suppliers. In fact, Gartner has recommended CIOs to cut back such spending by a quarter.

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    6. Huawei supplier ecosystem to help financial industry emulate internet giants

      Huawei, which reported £18bn sales in its latest six-month period – a 30% increase on the same period in 2014 – is targeting large finance firms in Europe with IT infrastructure products and services that can help provide services in ways customers want: online, in real time and always on. But it can’t do this alone, and Huawei has recognised the need to collaborate with other suppliers. At its Finance Summit in Beijing, the company said it will provide the ITC infrastructure for banking customers through an open supplier ecosystem, while other suppliers will add products and services to help the ...

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    7. CIOs need to reboot supplier relationships

      While large amounts of IT spending still goes to maintaining systems from the big four software providers - IBM, Microsoft, Oracle and SAP - all the real innovation seems to be coming from elsewhere. At the same time, experts are talking about "bimodal" or two-speed IT, where back-office IT systems that support corporate "systems of record" applications, are separated from a more agile, customer-facing IT function, working directly with the business on social, cloud, big data and mobile initiatives - so-called systems of engagement. As a result, what it means to be in IT is changing. 

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    8. The obstacles to software-as-a-service adoption in banking

      Security is seen as a top obstacle to using software-as-a-service (SaaS) products for three-quarters of business technology decision makers at banks, according to a global survey. Banks have adopted cloud relatively slowly in comparison with firms of similar sizes in other sectors, and Forrester’s latest research reveals why.

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    9. Government should follow in private sector’s footsteps if it wants digital to succeed

      Government should follow in private sector’s footsteps if it wants digital to succeed

      Government services should use a private sector “brand experience” to appeal more to users, according to WPP government and public sector practice managing director Laura Citron. At a recent Policy Exchange event discussing digital government, Citron claimed government services are too focused on functionality and should use some of the private sector’s methods of brand engagement to take into account the customer’s relationship with the government as a brand.

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    10. Most VPNs leak user details, study shows

      Most VPNs leak user details, study shows

      Most virtual private network (VPN) services used by hundreds of thousands of people to protect their identity online are vulnerable to leaks, a study has revealed. VPNs are used by around 20% of European internet users to encrypt communications to circumvent censorship, avoid mass surveillance and access geographically limited services, such as BBC iPlayer. But a study of 14 popular VPN providers found that eleven of them leaked information about the user because of a vulnerability known as IPv6 leakage. 

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    11. Lack of trust in tech is damaging smarthome industry

      Lack of trust in tech is damaging smarthome industry

      A drop in consumer trust in technology has led to smarthome technologies for energy efficiency being underused, research by Edelman has revealed. According to the firm, the drop in trust has come about as a result of events such as the revelations of National Security Agency whistleblower Edward Snowden and the UK government's planned surveillance legislation – dubbed the snoopers' charter – which have made consumers question whether the data collected by smart technology will be used for good.

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