1. Articles from CIO.com


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    1. How to build a highly effective AI team

      Once a niche research specialty, AI is fast becoming a vital aspect of the IT strategy at many businesses. The maturity of data science and machine learning tools, as well as the rise of readily accessible machine learning platforms in the cloud, are fueling this trend, enabling businesses to explore new ways to extract high business value from existing and accumulating data.

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    2. Why software engineers should focus on users, not the competition

      There’s no denying that most software companies are under extreme pressure to innovate quickly and get things to market before the competition. But sometimes, that approach isn’t the best one for the user. And when this happens, take a second to consider whether your UI passes the instant gratification test, and aim to strike an ideal balance between game-changing software development and a smooth user experience. 

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    3. Why you should worry about API security, but not panic

      API security has gathered significant attention recently. Since APIs by definition govern access to important data, any concerns about data security lead inevitably to questions about API security. This focus will continue to become increasingly top of mind as more APIs are created, published and used in the growing API-first world. However, there is reason for optimism. With a thoughtful planning approach, with follow-through and detailed execution, companies can have a successful API security policy.


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    4. Adaptive intelligence for improved human-robot interactions with patients

      Humans are collaborating with unlikely partners to improve infectious disease environments. They are partnering with robots. Human-robot interaction (HRI) is the study of the interactions between humans and robots. This field is multidisciplinary and covers human-computer interaction, artificial intelligence, robotics, natural language understanding, design and social sciences.

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    5. How IoT helps insurers mitigate the risks of climate change

      Insurance companies are on the front lines when it comes to exposure to the financial risks of climate change. The internet of things (IoT) is shaping up to be a key component in mitigating those risks."Insurance companies rely upon historical loss records to guide their underwriting and set their prices," Washing Insurance Commission Mike Kreidler and California Insurance Commission Dave Jones wrote in the forward of Insurer Climate Risk Disclosure Survey Report & Scorecard: 2016 Findings & Recommendations by nonprofit organization Ceres.


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    6. How design thinking drives Marriott's digital strategy

      Marriott International has overhauled its mobile application to emphasize personalization and guest services, underscoring the fact that millennials are driving companies to put digital natives at the forefront of their software development process. The hotelier has embraced design thinking for the digital era, a key strategy in a competitive industry loaded with choice, including Airbnb and other home-sharing startups.

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    7. How to fend off cyberattacks and data breaches

      According to research conducted by Symantec, the number of cyberattacks against small businesses (companies with fewer than 250 employees) has been steadily growing over the last six years, with hackers specifically targeting employees (phishing). And while distributed denial of service, or DDoS, attacks are still a leading form of cyber warfare, ransomware and malware attacks, targeting users of smartphones and internet of things (IoT) devices, as well as PCs and systems running on Macs and Linux, are also a big threat to small businesses.


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    8. Managing the Network for Digital Transformation

      Digital transformation (DT) is an extinction-level event for enterprises — it’s “go digital or die” — so your network must be DT-capable. On average, companies that embrace DT can expect to increase annual revenues by 2.9% and reduce costs by 3.6%. That’s game changing, but companies that go all in are likely to forecast “both revenue gains of more than 30% and cost reduction of more than 30% at the same time.”

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    9. Amazon Connect brings contact centers to the cloud

      Amazon today released Connect, a contact center as a service offering hosted in the Amazon Web Services cloud.

      The move represents AWS attempting to jump into a burgeoning market for cloud-based contact center software, while continuing to push AWS into the enterprise communications market. Just last month AWS announced Chime, a cloud-based Unified Communication as a Service (UCaaS) offering.

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    10. 9 biggest information security threats through 2019

      The information security threat landscape is constantly evolving. To help you navigate the terrain, each year the Information Security Forum (ISF) — a nonprofit association that researches and analyzes security and risk management issues on behalf of its members — puts out its Threat Horizon report to provide members with a forward-looking view of the biggest security threats over a two-year period.

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    11. Acquisition signals increasing role of AI in outsourcing

      With its announcement last week that it will purchase enterprise artificial intelligence (AI) and automation vendor Rage Frameworks, Genpact became the first IT and business process service provider to acquire an AI platform.  The addition of Rage Frameworks, which has been applying machine learning and language processing to build intelligent automation platforms for financial services, capital markets and supply chains, “will take Genpact deeper into integrating semi and unstructured data and AI, where we see the true marriage of business processes with clever technology and self-developing algorithms,” says Phil Fersht, CEO of outsourcing analyst and consulting firm HfS Research.

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    12. Social determinants: powering the next big leap for healthcare analytics

      Real estate isn’t the only thing that’s all about location. Your ZIP code may be the single biggest predictor of your health and mortality. Healthcare analytics professionals increasingly view ZIP codes as surrogates for income, education, employment status, ethnicity and other related data elements that are collectively referred to as social determinants of health (SDOH). These types of data are beginning to play a critical role in population health management (PHM) practices.

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    13. Transform your IT from cash-eater to profit-maker with managed IT as a service

      The vast majority of cloud migration programs supporting IT transformation rarely end up with the promised business benefits. These scattered initiatives, decided in the CIO’s office, are often disconnected from any basic business strategy. Who can objectively pretend that leveraging the cloud to cut IT costs and streamline IT operations is enough to help the business become an innovation champion, prevent market share erosion or stop customer churn? These are actually the challenges.

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    1-24 of 435 1 2 3 4 ... 17 18 19 »