1. Articles from CIO.com

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    1. Dropbox's head of enterprise says collaboration will set it apart

      Ross Piper has his work cut out for him. Hired by Dropbox in 2013 to help it attract business customers, the former Salesforce executive will now play a key role in the company's efforts to live up to its recent $10 billion valuation - the subject of much industry skepticism. "Enterprises are critical for us," said Piper, Dropbox's vice president of enterprise, in an interview. "They're the ones that help drive best practices." Meanwhile, there's competition from the likes of Google, Microsoft, Apple and Box. "It has always been a competitive market," he said.

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    2. How to make money from open source software

      Last month we looked at the argument that the open source business model is flawed because selling maintenance and support subscriptions doesn't provide companies with enough revenue to  differentiate their products from the underlying open source software or to compete with the sales and marketing efforts of proprietary software companies. "Peter Levine talked about conventional open source business models using the GPL license where you can't monetize software so you struggle to raise money to invest in innovation," Raskin says. But he points out that companies can use other open source licenses which do allow the monetization of ...

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    3. Shadow BYOD runs rampant in federal government

      Government CIOs have been struggling mightily with developing prudent policies to enable employees to use their personal mobile devices for work without putting sensitive information at risk or otherwise compromising the security of agency systems. As it turns out, many federal employees haven't been waiting for those policies to take effect before introducing their devices into the workplace.

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    4. Technology, the law and you: Open source software

      Fully free and open-source software companies – with their LibreOffices and Hadoops and ClamAVs – give off a distinct whiff of technological savvy. After all, they’re skillful enough to not have to pay software licensing costs. But “free as in beer” isn’t really the point – huge numbers of corporate open-source users opt for paid commercial versions of open-source projects, for simplicity and support. And then there are all those various licenses that protect the openness of the software – GPL, Apache, Eclipse. But the good news is that, with very few exceptions, there aren’t many legal issues for the average ...

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    5. Want Faster Deployments? Shift Left.

      The challenge CIOs face is keeping up with exponentially increasing demands and the business expectation to deliver solutions fast, at a lower cost and with higher quality. You’re already doing all you can, right? What more can you do? Try “Shift Left.”  It’s the practice of focusing on quality from day one of a project in order to identify and fix defects as they arise. Adopting a Shift Left approach is also the key to delivering systems and applications 25% faster, with higher customer satisfaction, lower labor costs, greater quality and higher production availability.

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    6. Think you're agile? You're probably wrong

      Businesses worldwide overestimate their agility and need to educate themselves on the benefits of platform-as-a-service (PaaS) offerings, according to the Oracle Cloud Agility study released today by Oracle. "This study shows there is something of a disconnect between the respondents' perception of the business in general and the actual reality of their IT infrastructure," says Robert Shimp, group vice president, Oracle. While a majority of businesses believe they are agile, many organizations cannot flexibly manage workloads or rapidly develop, test and launch new applications, leaving them poorly prepared to deal with competitive threats.

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    7. How Georgia successfully overhauled IT

      Through a series of competitive bidding processes, the GTA (Georgia Technology Authority) settled on IBM to handle its infrastructure computing and AT&T to oversee its managed network services, and has awarded many smaller contracts to other IT providers in the time since. The state's IT privatization initiative, known as Georgia Enterprise Technology Services, or GETS, is projected to save the state $181 million in costs over the 10-year life of the IBM and AT&T contracts, but Dean Johnson views those cost reductions almost as an incidental benefit. "Our goal was not to save money -- our goal was ...

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    8. A Necessary Evil with Bankable Benefits

      Although not as glitzy as big data and IoT, application modernization is a high-priority initiative for organizations across all industry lines, according to the recent CIO Survey. It’s especially significant for financial institutions, for which 73 percent of the respondents see this seemingly tactical maneuver as a must-do over the next 12 months. Why? Because in this digital economy, every bank has to keep up with the “Joneses” within reasonable operating margins and despite regulatory pressure.

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    9. What CIOs need to know about digital payments

      Paper checks are so last-century. According to a survey by Blackhawk Network Shopper, digital payments are on the rise and consumers are frustrated when their money does not move at the speed they want. And the impending move to chip-and-pin credit cards by retailers nationwide – which is sure to cause confusion and frustration and longer lines at stores – could give an even bigger boost to so-called mobile wallet systems like Apple Pay, Google Pay and others.

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    10. Let the Third Time Be the Charm

      As expectations and business models continue to evolve, so too must the CIO’s approach to IT. Most organizations have landed in a virtual pressure cooker of IT demands, with business units clamoring for services from an infinite number of locations and mission-critical workloads moving to numerous places—all with an ever-sharp focus on innovation and time to value. Today, more than ever, the CIO’s job is to contain that pressure cooker and avoid costly fragmentation while delivering on the urgent needs of the business. One way CIOs can alleviate the pressure is to transition to what IDC has ...

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    11. Retail CIOs become heroes with the help of CMOs

      In today’s hyper-competitive retail universe, striving to satisfy customer demands is more important than ever. Savvy consumers are always on, moving easily between smartphones, desktops and brick-and-mortar locations – and they expect retailers to keep up, no matter at what point-of-purchase they choose to interact. To deliver the kind of seamless experiences these customers want retailers know that fostering technology innovation is essential. However, IT departments are also keenly aware of the need for strong data security, governance and cost efficiency. To strike this important balance, CMOs and CIOs realize that they need to come together to collaborate and drive ...

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    12. 5 Things to Consider Before Buying Web Conferencing

      Web conferencing remains an essential component of modern business collaboration. Before purchasing, keep in mind these six key considerations. Companies are increasingly turning to collaboration solutions, like web conferencing, to expand collective knowledge, speed up business processes and give their business a competitive edge through better collaboration. And while you may be eager to get an enterprise-wide solution up and running quickly, you should stop to consider the consequences of buying web conferencing software that doesn’t meet your company’s expectations or business needs.

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    13. Disruptive Innovators: Ready, Set, Go!

      The conditions are right for disruptive innovators to take the lead, but are CIOs ready? Their is no doubt that the stats from this year’s CIO Survey make it clear that the time is right for CIOs to get disruptive. As a former CIO I can attest that CIOs have clamored for the chance to transform organizational strategy. And in my opinion, the time is finally right. Think about it – global economies are showing significant signs of recovery, business models are evolving, innovation is taking center stage and the technology of tomorrow is taking shape.

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    14. 10 Outsourcing Trends to Watch in 2015

      CIO.com again asked outsourcing observers to peer into their crystal balls. And if they're right, 2015 could be the year IT outsourcing gets business-focused, customers embrace standardization, sourcing decisions become fact-based, and the age-old RFP process gets some real competition. IT outsourcing experts tell CIO.com what to expect in the year ahead. If they're correct, 2015 could bring better business outcomes, billions in renegotiation, the end of the RFP, and -- wait for it -- cloud robots.

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    15. Why every CIO needs a cybersecurity attorney

      Cyber security has long been one of the main issues keeping CIOs awake at night. Now, with the number of high-profile cyber attacks seeming to increase each month, security is haunting IT leaders during the daytime, too. Distinguishing the technical experts from those responsible for legal obligations and risks will help companies develop better breach response plans. Understanding the role of an external cybersecurity firm will only help.

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    16. Google boasts Android for Work success

      Google’s enterprise program for mobile devices, Android for Work, has attracted more than 10,000 business customers and 40 partners since it launched earlier this year, according to Google. The program is designed to bring enterprise features to the Android operating system, including profile and device management, and security for data, mobile apps and Android devices.

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    17. How to move to DevOps to drive open networks

      Many of the topics and discussions at the recent Open Networking User Group (ONUG) conference emphasized one very important shift in the networking industry: leading IT organizations are moving to a DevOps organizational structure and eliminating the traditional silos of server, storage and networking in favor of cloud centric, cross-functional teams. Moreover, these changes in IT organizational structure are having a significant impact on networking requirements (e.g.

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    18. Why CIOs can’t wait to renegotiate their outsourcing contracts

      As business needs—and the new technologies required to support them—evolve ever more rapidly, outsourcing contracts signed just a year or two ago are already getting stale. That’s why Mayer Brown business and sourcing technology partner Dan Masur is advising companies to revamp their outsourcing deals right now to not only access new options, but also to cut significant costs. “There have been dramatic changes in how services are delivered, and those continue to evolve.

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    19. CIOs must embrace consumer cloud tools or risk losing control

      CIOs are quickly losing control of the applications and platforms their employees choose to use at work. Personal preferences for cloud-based apps from Google, Box and Slack, among others, have spilled into the workforce at an astonishing rate during the past 18 months. Unsanctioned apps and services can negatively impact workflow, productivity and the general health of a company, but the potential damage can be offset with the right IT mindset, support and flexibility.

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    20. The bring-your-own-device fad is fading

      U.S. companies are moving away from the bring-your-own-device (BYOD) trend that kicked off in earnest five years ago and had workers using their personal smartphones and tablets for work duties, according to a new study. An online survey conducted in April and May of 375 U.S. IT professionals in various private businesses found that 53% allowed no BYOD, up significantly from 34% in 2013.

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    21. In with the New While Keeping the Old

      Over the years you have successfully persuaded your CEO to invest heavily in networking and data center equipment. Now you're back, telling your chief executive the organization needs to invest in unified communications (UC). The reasoning is clear: you need to leverage emerging technologies—such as mobile and video platforms—in order to enhance collaboration. What you're probably not going to suggest is that the enterprise get rid of all that legacy equipment you convinced them to buy.

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    22. Rebuilding Trust in IT

      When Jay Ferro became CIO of American Cancer Society in 2012, he went to work on the difficult jobs of improving the IT function and rebuilding trust and credibility for the department. To start the process, Ferro met with his IT staff and a large number of IT’s constituents to formulate a path to a better place, based on four key tenets.

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    23. Why the open source business model is a failure

      Why the open source business model is a failure

      Open source software companies must move to the cloud and add proprietary code to their products to succeed. The current business model is recipe for failure. That's the conclusion of Peter Levine, a partner at Andreessen Horowitz, the Silicon Valley venture capital firm that backed Facebook, Skype, Twitter and Box as startups. Levine says the conventional open source business model is flawed: Open source companies that charge for maintenance, support, warranties and indemnities for an application or operating system that is available for free simply can't generate enough revenue.

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    24. When it comes to mobile apps, IT is ‘slow, poor and weak’

      When it comes to mobile apps, IT is ‘slow, poor and weak’

      When 80 percent of employees say mobile technology is critical for getting their job done, but the same number say they haven’t asked their IT department for the apps they need because they don't think they'd get what they need, that’s a sure sign of trouble. It’s a sure bet that those employees are downloading apps from public app stores that you may or may not be happy with them using.

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